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</html><description>Customer Relationship Management (CRM) decisions are available from Year 3 of the AdSim Advertising Simulation. CRM decisions help you track and build relationships with your customers, as well as increase customer satisfaction to improve customer retention. Decide what type of CRM System, Warranty, Support, and Loyalty system to fund: CRM...</description><thumbnail_url>https://www.smartsims.com/support/wp-content/uploads/2022/07/Customer-Relationship-Management-CRM-in-AdSim-Advertising-Simulation-1024x651.png</thumbnail_url></oembed>
