{"id":22,"date":"2018-08-26T05:01:26","date_gmt":"2018-08-26T05:01:26","guid":{"rendered":"https:\/\/www.smartsims.com\/support\/knowledge-base\/how-to-contact-support\/"},"modified":"2019-03-28T02:15:59","modified_gmt":"2019-03-28T02:15:59","slug":"how-to-contact-smartsims","status":"publish","type":"ht_kb","link":"https:\/\/www.smartsims.com\/support\/article\/how-to-contact-smartsims\/","title":{"rendered":"How Do I Contact Smartsims Business Simulations?"},"content":{"rendered":"<p>If you are experiencing issues or if you have any questions, we&#8217;re here to help.\u00a0You can look for answers to your questions in our Support Center or contact our support team at the Smartsims Helpdesk.<\/p>\n<h3>Find your answer online<\/h3>\n<p><a href=\"https:\/\/www.smartsims.com\/support\/\" target=\"_blank\" rel=\"noopener\">Smartsims Support Center<\/a>: Get an immediate answer to commonly asked questions. To get started, search for your issue in the search bar at the top of the page, or navigate through our help articles by clicking on the simulation your course is using.<\/p>\n<h3>Speak to our team<\/h3>\n<p>Speak to our team by filling out a <a href=\"https:\/\/www.smartsims.com\/contact-us\/\" target=\"_blank\" rel=\"noopener\">contact us<\/a> form on our website.\u00a0All you need to do is fill out the required fields and submit your question. We\u2019ll get back to you soon.<\/p>\n<h3>Common help topics<\/h3>\n<p>Check out these Knowledge Base articles for answers to common questions.<\/p>\n<p><a href=\"https:\/\/www.smartsims.com\/support\/article\/what-are-my-login-details\/\" target=\"_blank\" rel=\"noopener\">I can&#8217;t log in<\/a><\/p>\n<p><a href=\"https:\/\/www.smartsims.com\/support\/article\/change-login-password\/\" target=\"_blank\" rel=\"noopener\">How do I change my login or password?<\/a><\/p>\n<p><a href=\"https:\/\/www.smartsims.com\/support\/getting-started\/\" target=\"_blank\" rel=\"noopener\">Getting Started<\/a><\/p>\n<p><a href=\"https:\/\/www.smartsims.com\/support\/article\/help-with-simulation-registration\/\" target=\"_blank\" rel=\"noopener\">How do I register?<\/a><\/p>\n<p><a href=\"https:\/\/www.smartsims.com\/support\/article\/single-player-multi-player-simulation\/\" target=\"_blank\" rel=\"noopener\">What is the difference between Single-Player and Multi-Player?<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you are experiencing issues or if you have any questions, we&#8217;re here to help.\u00a0You can look for answers to your questions in our Support Center or contact our support team at the Smartsims Helpdesk. Find your answer online Smartsims Support Center: Get an immediate answer to commonly asked questions&#8230;.<\/p>\n","protected":false},"author":3,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[5],"ht-kb-tag":[],"class_list":["post-22","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-simulation-questions"],"_links":{"self":[{"href":"https:\/\/www.smartsims.com\/support\/wp-json\/wp\/v2\/ht-kb\/22","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smartsims.com\/support\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.smartsims.com\/support\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.smartsims.com\/support\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smartsims.com\/support\/wp-json\/wp\/v2\/comments?post=22"}],"version-history":[{"count":8,"href":"https:\/\/www.smartsims.com\/support\/wp-json\/wp\/v2\/ht-kb\/22\/revisions"}],"predecessor-version":[{"id":940,"href":"https:\/\/www.smartsims.com\/support\/wp-json\/wp\/v2\/ht-kb\/22\/revisions\/940"}],"wp:attachment":[{"href":"https:\/\/www.smartsims.com\/support\/wp-json\/wp\/v2\/media?parent=22"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.smartsims.com\/support\/wp-json\/wp\/v2\/ht-kb-category?post=22"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.smartsims.com\/support\/wp-json\/wp\/v2\/ht-kb-tag?post=22"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}