{"id":13,"date":"2018-07-31T05:01:24","date_gmt":"2018-07-31T05:01:24","guid":{"rendered":"https:\/\/www.smartsims.com\/support\/faq\/"},"modified":"2018-08-29T05:29:30","modified_gmt":"2018-08-29T05:29:30","slug":"business-simulation-help","status":"publish","type":"page","link":"https:\/\/www.smartsims.com\/support\/business-simulation-help\/","title":{"rendered":"How to use the Smartsims Support Center"},"content":{"rendered":"<h3>Option 1: Search the Support Center<\/h3>\n<p>Use the search bar to type in any question or keyword:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-354 size-full\" src=\"https:\/\/www.smartsims.com\/support\/wp-content\/uploads\/2018\/07\/Capture.png\" alt=\"Smartsims support search bar\" width=\"817\" height=\"450\" srcset=\"https:\/\/www.smartsims.com\/support\/wp-content\/uploads\/2018\/07\/Capture.png 817w, https:\/\/www.smartsims.com\/support\/wp-content\/uploads\/2018\/07\/Capture-300x165.png 300w, https:\/\/www.smartsims.com\/support\/wp-content\/uploads\/2018\/07\/Capture-768x423.png 768w, https:\/\/www.smartsims.com\/support\/wp-content\/uploads\/2018\/07\/Capture-50x28.png 50w, https:\/\/www.smartsims.com\/support\/wp-content\/uploads\/2018\/07\/Capture-60x33.png 60w, https:\/\/www.smartsims.com\/support\/wp-content\/uploads\/2018\/07\/Capture-100x55.png 100w\" sizes=\"auto, (max-width: 817px) 100vw, 817px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: left;\">Option 2: Browse Specific Help Topics<\/h3>\n<p>The Support Center home page also features help topics:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-723 size-full\" src=\"https:\/\/www.smartsims.com\/support\/wp-content\/uploads\/2018\/08\/Support-Center-Help-Topics.jpg\" alt=\"smartsims support help topics categories\" width=\"970\" height=\"511\" srcset=\"https:\/\/www.smartsims.com\/support\/wp-content\/uploads\/2018\/08\/Support-Center-Help-Topics.jpg 970w, https:\/\/www.smartsims.com\/support\/wp-content\/uploads\/2018\/08\/Support-Center-Help-Topics-300x158.jpg 300w, https:\/\/www.smartsims.com\/support\/wp-content\/uploads\/2018\/08\/Support-Center-Help-Topics-768x405.jpg 768w, https:\/\/www.smartsims.com\/support\/wp-content\/uploads\/2018\/08\/Support-Center-Help-Topics-50x26.jpg 50w, https:\/\/www.smartsims.com\/support\/wp-content\/uploads\/2018\/08\/Support-Center-Help-Topics-60x32.jpg 60w, https:\/\/www.smartsims.com\/support\/wp-content\/uploads\/2018\/08\/Support-Center-Help-Topics-100x53.jpg 100w\" sizes=\"auto, (max-width: 970px) 100vw, 970px\" \/><\/p>\n<p><em>Then navigate sub-categories:<\/em><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-679 size-full alignright\" src=\"https:\/\/www.smartsims.com\/support\/wp-content\/uploads\/2018\/08\/commonquestionsarticles.png\" alt=\"simulation common questions page\" width=\"962\" height=\"706\" srcset=\"https:\/\/www.smartsims.com\/support\/wp-content\/uploads\/2018\/08\/commonquestionsarticles.png 962w, https:\/\/www.smartsims.com\/support\/wp-content\/uploads\/2018\/08\/commonquestionsarticles-300x220.png 300w, https:\/\/www.smartsims.com\/support\/wp-content\/uploads\/2018\/08\/commonquestionsarticles-768x564.png 768w, https:\/\/www.smartsims.com\/support\/wp-content\/uploads\/2018\/08\/commonquestionsarticles-50x37.png 50w, https:\/\/www.smartsims.com\/support\/wp-content\/uploads\/2018\/08\/commonquestionsarticles-60x44.png 60w, https:\/\/www.smartsims.com\/support\/wp-content\/uploads\/2018\/08\/commonquestionsarticles-100x73.png 100w\" sizes=\"auto, (max-width: 962px) 100vw, 962px\" \/><\/p>\n<h4><\/h4>\n<p><em>Selecting a title will display the help article:<\/em><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-680 size-full\" src=\"https:\/\/www.smartsims.com\/support\/wp-content\/uploads\/2018\/08\/logindetailsatrticle-e1535453838563.png\" alt=\"viewing a help article\" width=\"952\" height=\"499\" srcset=\"https:\/\/www.smartsims.com\/support\/wp-content\/uploads\/2018\/08\/logindetailsatrticle-e1535453838563.png 952w, https:\/\/www.smartsims.com\/support\/wp-content\/uploads\/2018\/08\/logindetailsatrticle-e1535453838563-300x157.png 300w, https:\/\/www.smartsims.com\/support\/wp-content\/uploads\/2018\/08\/logindetailsatrticle-e1535453838563-768x403.png 768w, https:\/\/www.smartsims.com\/support\/wp-content\/uploads\/2018\/08\/logindetailsatrticle-e1535453838563-50x26.png 50w, https:\/\/www.smartsims.com\/support\/wp-content\/uploads\/2018\/08\/logindetailsatrticle-e1535453838563-60x31.png 60w, https:\/\/www.smartsims.com\/support\/wp-content\/uploads\/2018\/08\/logindetailsatrticle-e1535453838563-100x52.png 100w\" sizes=\"auto, (max-width: 952px) 100vw, 952px\" \/><\/p>\n    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Still need help?<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tClick on the <strong>Contact Us<\/strong> button to <a href=\"https:\/\/www.smartsims.com\/contact-us\/\" target=\"_blank\" rel=\"noopener\">send a message<\/a> to our Help Desk Team.    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<h3 style=\"text-align: center;\"><a href=\"https:\/\/www.smartsims.com\/support\/\">Launch the Smartsims Support Center<\/a><\/h3>\n<h3 style=\"text-align: left;\">Accessing Other Simulation Resources<\/h3>\n<p>There are a number of other resources available for you to use to get familiar with our simulations.<\/p>\n<ul>\n<li><strong><a href=\"https:\/\/www.smartsims.com\/simulation-resources\/manuals-and-guides\/\">Player&#8217;s Manuals<\/a><\/strong>: Which explains in detail each functional area of the simulation.<\/li>\n<li><a href=\"https:\/\/www.smartsims.com\/simulation-resources\/manuals-and-guides\/\" target=\"_blank\" rel=\"noopener\"><strong>QuickStart Guides<\/strong><\/a>: Give a brief overview of the simulation and each functional area.<\/li>\n<li><a href=\"https:\/\/www.smartsims.com\/simulation-resources\/tutorial-videos\/\"><strong>Video Tutorials<\/strong><\/a>: Our tutorials take you through an example process of analyzing reports and making company decisions.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Option 1: Search the Support Center Use the search bar to type in any question or keyword: &nbsp; Option 2: Browse Specific Help Topics The Support Center home page also features help topics: Then navigate sub-categories: Selecting a title will display the help article: Launch the Smartsims Support Center Accessing&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.smartsims.com\/support\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smartsims.com\/support\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.smartsims.com\/support\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.smartsims.com\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smartsims.com\/support\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":28,"href":"https:\/\/www.smartsims.com\/support\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":730,"href":"https:\/\/www.smartsims.com\/support\/wp-json\/wp\/v2\/pages\/13\/revisions\/730"}],"wp:attachment":[{"href":"https:\/\/www.smartsims.com\/support\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}