The balanced scorecard is a tool developed by your Board of Directors to measure the performance of your company’s strategy.
In MikesBikes Accounting there are 12 Key Performance Indicators (KPI) grouped into four categories; Finance, Customer, Process, and Learning & Growth. Each KPI has a set objective (minimum or maximum) which reflects how successful your strategy is.
![balanced scorecard with twelve kpi listed](https://www.smartsims.com/support/wp-content/uploads/2020/08/KPIs-2.png)