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What is the Balanced Scorecard?

The balanced scorecard is a tool developed by your Board of Directors to measure the performance of your company’s strategy.

In MikesBikes Accounting there are 12 Key Performance Indicators (KPI) grouped into four categories; Finance, Customer, Process, and Learning & Growth. Each KPI has a set objective (minimum or maximum) which reflects how successful your strategy is.

balanced scorecard with twelve kpi listed

The success of your strategy will be determined by achieving the 12 Performance Targets which have been set by your Board of Directors. .

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