Terms and Conditions

Terms and Conditions

LIMITED WARRANTY

You are purchasing registration or a license for single-user use of one of our online simulation software products. All purchases are final.

To the full extent permitted by the Commonwealth, State, Territory or other law or laws applicable to this Agreement, any conditions or warranties imposed by such legislation are hereby excluded. Insofar as liability under or pursuant to any legislation, whether of Commonwealth, State, Territory or other government, may not be excluded, such liability is limited to:

(i) replacement of the SOFTWARE, or
(ii) correction of defects in the SOFTWARE at the exclusive option of Smartsims International Limited/Smartsims Inc.

You acknowledge that no promise, representation or warranty or undertaking has been made or given by Smartsims International Limited/Smartsims Inc. or any person or company on its behalf in relation to the profitability of or any other consequences or benefits to be obtained from the delivery or use of the SOFTWARE and any accompanying Smartsims International Limited/Smartsims Inc. supplied SOFTWARE manuals, and support materials, whether in hardcopy or electronic form for use by you. This Agreement constitutes the entire agreement and understanding between you and Smartsims International Limited/Smartsims Inc. in relation to the supply of SOFTWARE and any accompanying hardware, SOFTWARE manuals, and written materials from Smartsims International Limited/Smartsims Inc.

Except as and to the extent that it is hereinbefore provided, under no circumstances shall Smartsims International Limited/Smartsims Inc. or any related company be liable for any loss, damage or injury (including without limitation any loss of profit, indirect, consequential or incidental loss, damage or injury) arising from the supply or use of the SOFTWARE and any accompanying hardware and written materials or any failure by Smartsims International Limited/Smartsims Inc. or any related company to perform any obligation or observe any terms of this Agreement.

REFUND POLICY

You are purchasing registration or a license for single-user use of one of our online simulation software products. All purchases are final.

Refunds will only be made in the following circumstances:

(i) Where a registration error results in multiple charges for a single-use purchase and you notify us of this error within 30 days of registration [only the additional charge will be refunded]; or

(ii) Where your enrollment in the associated course is officially cancelled within 14 days of the course’s start date AND you notify Smartsims within seven days of cancellation. Proof of official course cancellation is required.