Terms and Conditions

Terms and Conditions

LIMITED WARRANTY


You are purchasing registration or a license for single-user use of one of our online
simulation software products. All purchases are final.

To the full extent permitted by the Commonwealth, State, Territory or other law or laws applicable
to this Agreement, any conditions or warranties imposed by such legislation are hereby excluded.
Insofar as liability under or pursuant to any legislation, whether of Commonwealth, State,
Territory or other government, may not be excluded, such liability is limited to:

(i) replacement of the SOFTWARE, or
(ii) correction of defects in the SOFTWARE at the exclusive option of Smartsims International Limited/Smartsims Inc.

You acknowledge that no promise, representation or warranty or undertaking has been made or given by
Smartsims International Limited/Smartsims Inc. or any person or company on its behalf in relation to
the profitability of or any other consequences or benefits to be obtained from the delivery or use of
the SOFTWARE and any accompanying Smartsims International Limited/Smartsims Inc. supplied SOFTWARE manuals,
and support materials, whether in hardcopy or electronic form for use by you. This Agreement constitutes the
entire agreement and understanding between you and Smartsims International Limited/Smartsims Inc. in relation
to the supply of SOFTWARE and any accompanying hardware, SOFTWARE manuals, and written materials from
Smartsims International Limited/Smartsims Inc.

Except as and to the extent that it is hereinbefore provided, under no circumstances shall
Smartsims International Limited/Smartsims Inc. or any related company be liable for any loss,
damage or injury (including without limitation any loss of profit, indirect, consequential or
incidental loss, damage or injury) arising from the supply or use of the SOFTWARE and any
accompanying hardware and written materials or any failure by Smartsims International Limited/Smartsims Inc.
or any related company to perform any obligation or observe any terms of this Agreement.

REFUND POLICY


You are purchasing registration or a license for single-user use of one of our online
simulation software products. All purchases are final.

Refunds will be made in the following circumstances:

a) Where an error was made at registration resulting in multiple charges for a
single-use purchase [additional charge will be refunded];

b) Where you opt to leave a course requiring use of one of our simulations prior
to starting or prior to completion of 50% of the simulation component of the course
and your instructor confirms you are no longer enrolled in the course.

Please contact us within 30 days of issues or course withdrawal for refund requests.