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My Prepaid Access Code Doesn’t Work

If you are receiving an error message when registering with a Prepaid Access Code, make sure that you are entering your code exactly as it is presented on the card (include the dashes).

Our Prepaid Access Codes look like this: ABCD-123456-123456

If this has not resolved the error message please send the code you are trying to enter to the Smartsims Helpdesk.


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